Active property management may also involve solving a large and complex move or helping a customer to find new premises in our portfolio of properties.
The business is divided into geographic areas where each sub-market is managed by a separate unit with a large degree of individual responsibility and the ability to react swift ly to changes and identify new business opportunities.
About 81 of Fabege’s 126 employees* work with property management. The property management team has built a robust platform for our activities with a high occupancy rate and stable tenants. Responsibility for the operations and development as well as for contacts and relationship-building with its clients in the respective area rests with the area manager. Each area has operations managers, building maintenance technicians, and lettings specialists. Property Management also includes the Business Support department, which consists of a team with specialist expertise in the important area of environmental issues and energy consumption, as well as technology and purchasing.
Activities in 2010
In 2010, the property management team focused on developing the company’s customer relationships even further, with the aim of encouraging customers to remain with Fabege. Intensive efforts were made in lettings to ensure a continued high occupancy rate, with a particular emphasis on our existing properties in the Arenastaden development area in Solna.
Focus 2011
The primary aim in 2011 is to further focus on letting operations and improving the occupancy rate. We continue to strengthen our customer relations by raising our level of service and quality based on proactivity and commitment. We will also focus on introducing stricter requirements for purchasing and optimise running costs in order to improve cost efficiency, and to develop and streamline our internal processes.
* per 31 December 2010